Support Request

First Name

Last Name

Email Address

Contact Number

Your Organisation

Report an Issue

What Portal does the issue relate to?

What is the URL of the page?

Is the issue preventing you from completing your work?

Yes No

Describe what you were doing:

Are you able to repeat the issue?

Yes No

Describe the steps to recreate the issue:

Do you have a screenshot of the issue?

Yes No

You can send us the screenshot(s) by replying to the support email that you will receive after submitting this form.

Site is Down

What Portal is down?

What is the URL of the Portal?

Feature Request

Which Portal would you like to see this feature?

Describe feature in as much detail as possible:

Do you have a screenshot of the feature?

Yes No

You can send us the screenshot(s) by replying to the support email that you will receive after submitting this form.

Customer Go-Live

If you would like to inform Nuwave that a new Council or Service Provider is going live in one of our portals, please use the following form: Go-Live Request Form

Other

What Portal does this support request relate to?

What is the URL of the Portal?

What is the support request for?

What Submission does this request relate to?

What user does this relate to?